Wellness clubs
A wellness club’s cafe needs to fit the rhythm of classes, treatments and time spent on the property. Review the menu, pickup flow and service hours against those patterns before choosing equipment or committing to a full kitchen.
Who we advise · Clubs, Wellness & Residences
Hospitality for wellness clubs, racquet clubs and residential amenity programs.
Food and beverage consulting for clubs and residences shapes dining around how members and residents use a property. Leviathan advises wellness clubs, racquet clubs and residential amenity programs on the offer, service model and operator decisions, from planning through daily operation.
Let’s chat.
Wildflower, Life House Lower Highlands · Photography by Matt Kissadeh · Credits
Who this is for
Private membership clubs · Wellness and racquet clubs · Residential amenity programs
Our South Florida home market includes membership and residential communities with distinct seasonal patterns and service expectations.
Racquet clubs
Racquet clubs have different demands before play, between matches and after an event. The program needs to accommodate quick refreshments and social meals without asking one service setup to do everything at once.
Residential amenity programs
A residential amenity program needs a clear service promise and an agreed cost of providing it. Consider resident use, delivery and access arrangements, operating hours and the responsibilities of an outside operator before the space is designed.
Planning
Plan around the member’s day.
Establish what members need from the cafe, bar or dining room across the day. Review the space, equipment and operator model against that demand and the role food and beverage plays in the wider property.
Use Concept & Positioning to connect member needs with the proposed food and beverage program.
Explore planning services
- Design team oversight
- An operator in design meetings, keeping each decision tied to how the space will run.
- Kitchen, bar and floor plan review
- Plans checked for flow, capacity and labor before anything is built.
- Member dining and cafe programs
- Define how dining supports member routines and the reasons people use the club.
- Coffee and beverage program selection
- Review the menu, equipment and service model against member demand and the space available.
- Food and beverage for residential amenity spaces
- Plan an offering that fits resident use, building operations and the property budget.
- Operator selection for club and amenity spaces
- Assess potential operators against the membership experience, service obligations and operating model.
Opening
Make the service promise clear before members arrive.
Translate the program into clear standards and opening priorities. We write the manuals your managers need and guide the team through service readiness before members arrive.
Our Critical Documentation gives managers written standards they can train from.
Explore opening services
- Readiness review
- Staffing, training, inventory and permits checked before the date is announced.
- Soft opening plan
- Friends-and-family services designed to surface problems while the room is forgiving.
- Role design and reporting structure
- What the job is and who it answers to, settled before the search begins.
- Employee handbook
- Written policies and expectations for your team, with employment counsel reviewing legal requirements.
- Kitchen bible
- Recipes, yields, plating specifications and station guides.
- Bar bible
- Cocktail specifications, batching, pars and opening and closing duties.
- Service standards manual
- Steps of service, guest recovery and the standards managers hold.
- Training manuals by position
- What each role learns, in what order, and how it is tested.
Operating
Keep the offer relevant to the community.
Compare member use and feedback with the cost of providing the service. Review hours, menus and manager routines so the offering stays relevant as the community develops.
Bring usage, feedback and cost into an Ongoing Advisory & Profit review.
Explore operating services
- Digital platform optimization
- Review of your online listings, with priorities for making each accurate, consistent and easy to book from.
- CRM, loyalty and guest data
- Which guest data to keep and how to use it.
- Mystery diner program
- Unannounced visits scored against your standards, with a report managers can act on.
- Tech stack advisory
- POS, reservations, payroll, scheduling, inventory and accounting chosen to work together, and reviewed as the business changes.
- AI infrastructure guidance
- Direction on the tools, data connections and automations that fit how your operation runs.
- Team training on AI
- Guidance on what your team should use, where it needs caution and how to check the work.
- AI search visibility
- How your business appears when people ask ChatGPT, Gemini or Google where to eat, stay or book.
- Financial procedures
- Cash handling, tip distribution, inventory counts and month-end close.
Selected experience
Brands and venues from Daniel Levine's operating career and Leviathan's client work.
- Composure Club
- Sound Bath
Related insights
Questions worth working through.
Clubs & member experience
What should a private club expect from dining?
Define what club food and beverage should deliver for members, then test service hours, menus, operating costs and the operator model.
Common questions
Before you get in touch.
How is a club dining program different from a restaurant?
A club dining program needs to fit how members use the property throughout the day. The purpose may include supporting a membership experience as well as generating food and beverage revenue. We begin with those objectives, then review the service model and resources required to provide a consistent experience for members and their guests.
Can you help plan a cafe in a wellness or racquet club?
Yes. We review how a cafe can fit the club’s activities, hours and member expectations. The program should suit the space and the demand it can realistically serve. Our guidance covers the food and beverage direction, equipment implications and operator model before the club commits to a layout or opening plan.
Do you advise residential developers on food and beverage amenities?
Yes. We help property teams define the role of food and beverage within a residential amenity program. That includes reviewing likely resident use, the space and service model, and potential operators. The aim is to give the development team a clear operating basis for its design decisions and its conversations with prospective partners.
Can you review an existing member dining program?
Yes. We compare member feedback and actual use with the cost and organization of the service. A review can examine whether hours, menu direction and manager routines still suit the community. We work with the owner and leadership team to set priorities, while considering the contribution dining makes to the wider membership experience.
Start a conversation
What should hospitality add to your community?
Tell us how members or residents use the property and what your board or ownership team needs to decide.
Let’s chat.